Contacts

theplantrip is not the seller itself, which means we don’t possess direct booking information. However, we’re committed to providing you with guidance on where and how to find the information you need. Refer to the following list for assistance with any inquiries you might have

Contacts & Contact us

Contact for flight bookings

If you have questions regarding flight bookings, please reach out to the respective airlines or booking platforms where you made the reservation. They will be able to provide you with specific details about your flight itinerary and booking. After selecting your flight ticket on flights.theplantrip.com or on thepalntrip.com you will be redirected to the seller’s website to confirm your reservation. Following this, if you’ve provided your information correctly, look for the confirmation email that notifies you of your booking. Should you require further assistance, you can either get in touch with the airline directly or connect with the booking office. Typically, they are available to assist you 24/7 through email, phone, and chat.

Contact for hotel bookings

For inquiries related to hotel reservations, kindly get in touch with the hotel directly or the platform through which you booked your stay. They can provide you with insights about your accommodation and the amenities offered. Once you’ve selected your hotel on stays.theplantrip.com or on theplantrip.com/hotels you’ll be redirected to the seller’s website to confirm your reservation. After confirming your details, keep an eye out for the confirmation email that informs you of your booking. If you need further assistance, you can either communicate through the booking page or contact the hotel directly. They are usually available for support 24/7 through email, phone, and chat.

Contact for car rentals

If you have questions about your car rental reservation or any inquiries about the vehicle, we recommend getting in touch with the car rental company you booked with. After selecting the car rental service on theplantrip.com/car-rentals based on your specifications, you’ll be directed to the seller’s website where you can further tailor your reservation. After confirming your details, watch for the confirmation email that confirms your car rental. If you need additional assistance, you can either communicate through the seller’s page or directly with the company providing the car. Typically, they are available to assist you 24/7 through email, phone, and chat.

Contact for taxi and airport transfers

If you’ve arranged for taxi or airport transfers, please contact the transfer service provider for specific details about your booking. The specific taxi service you’ve chosen on theplantrip.com/taxi-transfers, according to your specifications, records your booking through a link provided by a third-party provider. After confirming your details, look for the confirmation email that notifies you of your booking. If you require further assistance, you can communicate with the seller’s page. They are available to assist you 24/7 through email, phone, and chat.

Contact for attractions and event tickets

For inquiries about attractions, events, and tickets, we recommend reaching out to the relevant attraction or event organizers for accurate information. After selecting tickets on theplantrip.com/attractions, either on the page or through internal links, you’ll receive further information through a confirmation email from the seller. They are available to assist you 24/7 through email, phone, and chat.

Contact for travel essentials

If you have questions about travel essentials such as luggage storage, flight compensation, travel insurance, and SIM cards, please contact the respective service providers for assistance. The travel essentials service you’ve chosen on theplantrip.com/travel-essentials will directly redirect you to the seller’s website where you can confirm your order. For any additional questions, you can reach out to the seller. They are available to assist you 24/7 through email, phone, and chat.

Contact us

For business inquiries and advertising opportunities, please get in touch with us at the following email address: support [at] theplantrip [dot] com. If you have any feedback or inquiries related to the functionality of our website, you can also reach out to us using the same email address. Generally, we respond to emails within 10-14 business days.

Please note that we may not be able to address additional questions about services such as flight bookings, hotel bookings, car rentals, taxi transfers, tickets and travel essentials like luggage storage, flight compensation, travel insurance and SIM cards, as we lack the authority in these matters. In such cases, we kindly ask you to directly contact the respective seller for assistance.

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